Order and Payment FAQs

Orders and Payments

How can I check the status of my order? 

Once your order has been dispatched you will receive an email containing a tracking number that can be used on the courier’s website. You may also check on the status of your order by logging in to your account on our website and view your Order History.

Subscribe and Save

How does Subscribe and Save work?

Set up regularly scheduled deliveries to unlock a 15% savings on products which you subscribe to.

To subscribe:

  1. Navigate to the product page.
  2. Select the size you would like to subscribe to.
  3. Click/tap the Subscribe and Save button.
  4. Choose the frequency with which you would like to receive your subscription.
  5. Checkout as normal.