Delivery

What is Your Standard Delivery Fee?

  • Free delivery on all orders over £50.
  • £5 on all orders under £50.

Do you offer free shipping?

Yes, we offer free standard shipping on orders over £50.

Do you offer next-day delivery?

Yes, we offer a next-day delivery with Royal Mail service for £7.50.

Please place your order before 11 AM (Monday to Thursday) for guaranteed delivery.

What are the Christmas delivery deadlines?

Holiday deadlines change each year with the calendar.
We publish the current dates on our delivery page and announce them by email ahead of the season

When will I receive my order?

Orders take 4-6 business days to be delivered from the moment they get placed.

Orders are processed on business days only (Monday through Friday). Orders placed on weekends or public holidays will be processed on the next business day.

Where are your orders shipped from?

United Kingdom and international orders are dispatched from our UK warehouse.

How can I track my order?

You will receive an email with a tracking link once your order is dispatched, and the same link appears under My Orders in your account.
If the link has not updated for more than 48 hours, contact customerservice@omorovicza.com. We will check the status directly with our warehouse.

What happens if I’m not at home during delivery?

Our courier will leave a card with instructions to rearrange delivery, or to collect from a local depot.
You may also leave delivery instructions for a safe place or a neighbour when you place your order.

Do you deliver to PO Boxes?

We are unable to deliver to PO Box addresses, as our couriers require a signature.
Please give a full street address at checkout.