Sale

All full-size Omorovicza products are included in the Sale. The following products are excluded from the Sale: Mineral Charge Discovery Set, bundle products, gift cards and travel-size or mini products.

Unfortunately, Welcome Discount Codes and other promotional discount codes cannot be used during the Sale period. Where multiple offers could apply, the stronger discount will always be applied. During the Sale, this means the Sale discount will take precedence over any additional discount code.

Yes, you can use your Loyalty Points during the Sale. The system calculates the maximum Loyalty Points that can be redeemed based on the total value of your basket, allowing you to redeem points worth up to 20% of the basket value from your available Loyalty Points balance.

Yes, you can continue to earn Loyalty Points when purchasing Sale products. Eligible Sale purchases will contribute to your Loyalty Points balance in the same way as regular purchases.

Yes. During the Sale, the currently featured full-size Queen Cleanser will be automatically added to qualifying orders. To receive the gift, your order must reach the applicable minimum spend threshold after any Sale discount and Loyalty Points have been applied. The minimum spend threshold varies by market: £200. The free gift will be automatically added to your basket once your order meets the qualifying threshold, subject to availability.

Sale offers are available for a limited time and may end without prior notice. We recommend placing your order as soon as possible to avoid disappointment.

Yes. All Sale items are subject to availability and may sell out quickly. Once a product is out of stock, we cannot guarantee it will be restocked at the Sale price.

Yes. Sale products can be returned in accordance with our standard returns policy, provided they meet the return conditions.

We do not offer direct exchanges. If you would like a different product, please return the original item (subject to our returns policy) and place a new order.

In the unlikely event that an item becomes unavailable after your order is placed, our Customer Service team will contact you regarding the next steps and any available alternatives.

Orders are processed quickly, especially during promotional periods. While we cannot guarantee changes or cancellations, please contact Customer Service as soon as possible and we will do our best to assist.

Some Sale items may return, but we cannot guarantee restocks. If an item is out of stock, we recommend using the "Notify Me" option on the product page where available.

Absolutely. Our Customer Care Team will be delighted to help you find the ideal products for your skin concerns and build the perfect skincare routine while taking advantage of our Sale offers.